Help Department - Ordering
Placing Your First Order

Placing an order with Cat Dog Doors.com is simple. Just search our site and click on items want you to purchase and proceed to checkout. If you are not quite comfortable with purchasing items on the web, we do accept orders by phone, fax or e-mail.

Finding Items

There are three major departments to find the pet door, vehicle barrier or right gate for your application. (1)The vertical navigation bar on the left will provide links to the product departments for each major department (i.e. Doors by Brand - Hale). (2)If you need help in determining a door for your application, use our Cat and Dog Pet Doors Selector; if you need help in finding a pet barrier to fit in your new SUV, station wagon or miniVan, use our Pet Vehicle Barrier; or if you need help in finding a dog or cat gate for your home, use our Pet Gate Selector. (3) You can easily navigate our site using the horizontal navigation bar by selecting how you would like to shop: by product brand, by price, or by selector. The above selectors will help you find the product you need with simply a click of the mouse.

Adding Items to Your Shopping Cart

If you want to order an item, simply click the "Add to Cart" button next to the item on the product list or the product detail page. Upon clicking the "Add to Cart", your item(s) will be added to the shopping cart, and you can continue shopping right where you left off. You can view the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of our Web site.

Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you want to change the quantity of any item in the shopping cart, simply enter the new quantity number and click the "Recalculate Total" button. If you want to delete any item in the shopping cart, place a zero (0) in the quantity field and click the "Recalculate Total" button.

Enter Shipping and Billing Information

When you are ready to buy the items in your shopping cart, click the "Proceed to Checkout" button. This will take you to the Shipping and Billing Information page. Fill in your shipping and credit card information and click the "Place My Order" button.

Next fill out your Billing information and tell us where you would like to ship your order.

Next, let us know how you would like to pay for your order. We accept American Express, MasterCard, Visa, and Discover cards. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.
Don't worry. Our online processing is 100% secure,Guaranteed!

Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place My Order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

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